Technical Support

Frequently Asked Technical Questions

ia-ww.com
ia-ww.com Video Player
Plug-ins

ia-ww.com


What is the best way to view ia-ww.com?

ia-ww.com is a responsive website and will adopt to the width of your device depending if you are using a computer, tablet och mobile phone. The site has been developed according to the W3C web standards (HTML5) and it has been tested in Chrome 27 and higher, Internet Explorer 8 and higher, Safari 6 and higher as well as Firefox 21 and higher. We recommend that JavaScript is turned on.

ia-ww.com Video Player


What do I need to use the ia-ww.com Video Player?

To view the videos you will need Flash Player 10. To experience the video player to its fullest extent, JavaScript support should be turned on since AJAX is used.

How do I select the format in which to view videos?

The videos are available in Flash.

What are the bandwidth requirements to view a video?

亚洲人成网站77777,欧美图亚洲色另类图片,亚洲欧洲自拍图片专区,伊人影院蕉久影院直播福利,亚洲 欧美 国产 在线 日韩You will be able to view videos adequately from a 56 Kbps connection, though as you imagine the quality will increase with higher bandwidth. For optimum quality use a 500 Kbps (0.5 Mbps) connection. Note that even with a fast connection high traffic on the Internet may reduce video quality.

Why can’t I see the video clips?

On some networks (often corporate networks) video transmissions may be blocked. If you cannot see any of our video clips, you may want to contact your network administrator to see whether a security firewall is blocking video transmission.

Why do video clips sometimes stop or pause?

The most common cause of a pause or stop is Internet traffic congestion. The videos at ia-ww.com are provided for several bandwidths and the player negotiates with our server on what quality can be transmitted with the current bandwidth between us. Sometimes this is not sufficient or there are fluctuations in the available bandwidth that causes too little data to reach the player. When the buffer runs out the video pauses until enough data is received.

Plug-ins for ia-ww.com


What plug-ins may I need on ia-ww.com?

Most of the documents featured on ia-ww.com do not require plug-ins, though you will be appropriately informed should a plug-in be required. For more information on the types of plug-ins you might need on ia-ww.com, and on how to download them, visit these pages:

Acrobat Reader 
Adobe Flash Player and Adobe Shockwave Player 

I’m still having problems, what can I do?

If you have problems watching the videos as well as other technical matters please contact us.

To cite this section
亚洲人成网站77777,欧美图亚洲色另类图片,亚洲欧洲自拍图片专区,伊人影院蕉久影院直播福利,亚洲 欧美 国产 在线 日韩 MLA style: Technical Support. ia-ww.com. Nobel Media AB 2020. Fri. 10 Jan 2020. <http://ia-ww.com/about/technical-support/>